Privacy Policy

Effective date: 28/05/2026

This Privacy Policy explains how Protokoll (“Company”, “we”, “our”, or “us”) collects, uses, and protects your personal information when you purchase or interact with Protokoll via Mundpay or through our website healthvita.online/bks/.

1. Controller of Data

The data controller responsible for this website and product is:

Protokoll

Email: digital.makegrow@gmail.com


2. Data We Collect

Order Data

When you purchase via Mundpay, we may receive order details such as your name, email address, billing information, transaction details, and product purchased.

Contact Data

If you contact us directly, we collect the data you provide (e.g., name, email, support request).

Technical Data

Our website may collect anonymized usage data such as IP address, browser type, cookies, device information, and usage activity.


3. Purpose of Processing

We process your personal data for the following purposes:

  • To deliver the digital product you purchased

  • To process payments securely via Mundpay

  • To provide customer support and respond to inquiries

  • To manage subscriptions, refunds, and order-related communications

  • To send relevant updates or marketing communications, only when consent has been provided

  • To comply with legal, tax, accounting, and anti-fraud obligations

  • To improve website functionality, analytics, and user experience


4. Use of Mundpay

We use Mundpay as our authorized reseller and payment processor.

Mundpay may process your payment data according to their own Privacy Policy and applicable international data protection laws.

Mundpay operates globally through the following entities:

MUNDPAY PAGAMENTOS INTERNACIONAIS LTDA
CNPJ: 55.009.285/0001-13
Av. Alfredo Balthazar da Silveira, 580
Recreio dos Bandeirantes – Rio de Janeiro – Brazil

MUND USA LLC
EIN: 32-0819366
1160 Heron Sound Dr, Ste 50
Apopka, FL 32703 – USA

MUNDPAY LLC
EIN: 36-5099929
169 Madison Avenue
New York, NY 10016 – USA

MundP Tech OÜ
Registration Number: 17270502
Ruunaoja tn 3, Lasnamäe
Tallinn, Estonia

For more information, please review Mundpay’s official Privacy Policy.


5. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Ensure website functionality

  • Improve user experience

  • Prevent fraud

  • Analyze traffic and performance

  • Personalize content and advertising where applicable

You may disable cookies through your browser settings, although some features may not function properly.


6. Legal Basis

We process personal data in accordance with GDPR Art. 6 (1):

(a) Consent — for optional communications and marketing
(b) Contract — to fulfill purchases and deliver services
(c) Legal obligation — tax, accounting, and compliance requirements
(f) Legitimate interests — fraud prevention, analytics, security, and website functionality


7. Data Storage and Retention

Your data is retained only as long as necessary to fulfill the purposes outlined in this Policy, including legal, accounting, tax, fraud prevention, and contractual obligations.

Order and transaction records may be stored for legally required retention periods.


8. Data Sharing

We do not sell or rent your personal data.

We may share limited personal data with:

  • Mundpay (payment and order processing)

  • Service providers such as hosting, analytics, customer support, and email delivery platforms

  • Fraud prevention and security partners

  • Legal authorities when required by law or to protect our legal rights

All third-party providers operate under confidentiality and data protection obligations.


9. Your Rights

Under GDPR and similar regulations (including CCPA/LGPD), you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact:

digital.makegrow@gmail.com


10. Data Security

We use SSL encryption, secure servers, restricted access controls, and commercially reasonable security measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission method is completely secure.


11. International Transfers

Because Mundpay and some service providers operate internationally, your data may be transferred and processed outside your country of residence.

Where applicable, we implement appropriate safeguards consistent with GDPR and international privacy standards.


12. Children’s Privacy

Our services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.


13. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be published on this page with a revised effective date.


14. Email Communications & Unsubscribe (Opt-out)

How to stop receiving promotional emails and newsletters:

Unsubscribe Link

Every marketing email we send includes an unsubscribe link at the bottom. You may opt out at any time.

Direct Request

You may also request removal by emailing:

digital.makegrow@gmail.com

Subject line: “Unsubscribe”

We generally process requests within 72 hours.

Transactional Messages

Please note that you may still receive essential transactional communications related to purchases, receipts, access instructions, billing, or customer support.


15. Contact

If you have any questions about this Privacy Policy, please contact us:

Protokoll
Email: digital.makegrow@gmail.com

© 2026 Protokoll – All rights reserved.